Support
Email: destek@askrune.app
We usually reply within a few business days. When reporting a bug, it helps a lot to mention
your device (e.g. iPhone 15, Android) and what you were doing when it happened.
Frequently asked questions
What is AskRune?
An app for rune readings with the 24 runes of the Elder Futhark: draw runes for a question, find your Birth Rune from your birth date, design your own talisman, and write your name or any word in runes.
Do the readings predict the future?
A rune reading is a tool for reflection, not a forecast. Readings are for entertainment and inspiration and are no substitute for professional advice on health, legal, financial or other important decisions. Birth Runes, the zodiac–rune pairing and the talismans are modern interpretations, and the app says so where they appear.
How do I save a card or a talisman?
Tap "Save Card" or "Save Talisman". On a phone the share sheet opens: choose "Save Image" to keep it in your photos, or send it straight to another app. On a computer the image is downloaded.
Where are my reading history and birth details? Can I delete them?
They are stored only on your device. Delete your birth details with "Forget" on the Birth Rune screen and your readings with "Clear history" in the history list. See the Privacy Policy.
I switched phones and my history is gone.
Because everything is kept on the device and there are no accounts, it does not move to another device or browser on its own.
How do I restore my purchase? (mobile app)
Tap "Restore Purchases" on the purchase screen. Purchases belong to your App Store or Google Play account and can be restored on any device signed in to the same account.
How do I cancel my subscription? (mobile app)
- iPhone: Settings → your name → Subscriptions → AskRune → Cancel Subscription.
- Android: Google Play → profile → Payments & subscriptions → Subscriptions → AskRune → Cancel.
After cancelling you keep premium features until the end of the period you paid for. Refund requests are handled by Apple and Google.